Zonka Feedback, a leading Employee & Customer Experience Management Platform, has been named as one of the High Performers by G2 in its Fall 2020 Grid Report for the Experience Management Software Category.
The recognition acknowledges Zonka Feedback’s growing industry presence as well as it’s customer satisfaction, robust functionality and ease of use amongst the customers. The Zonka Feedback platform equips it’s customers with a comprehensive Feedback and Experience Management Platform that enables them to take feedback, analyze feedback and take action to close the feedback loop.
With the functionalities like real-time feedback reporting, instant alerts, and custom notifications, companies are able to identify their customers at risk, reduce customer churn, resolve client issues, turn their detractors and passives into promoters and close the feedback loop effectively thus enhancing customer satisfaction and creating amazing customer experiences.
Moreover, with its ease of setup and use, its quality of support, and advanced level customization, the clients are able to utilize Zonka Feedback for everything be it capturing customer feedback, employee feedback, or conducting surveys.
“At Zonka Feedback, we’re all focussed on constantly evolving and improving and building the best feedback management platform for our customers – one that is super effective and super easy. A recognition from G2 encourages our team to reach higher potential and constantly push the bar higher.” said Sonika Mehta, Co-Founder at Zonka Feedback.
To know more about Zonka Feedback, visit the Zonka Feedback profile page at G2 or sign up for a free trial.